Services
Integrated Mission
Systems & Kits


Engineering Services & Technical Support
AM General offers unmatched engineering experience and technical expertise to support a wide range of military and commercial customers. Our highly-specialized capabilities support AM General products as well as mobility systems produced by others.

Integrated Logistics Support (ILS)

The ILS mission is to optimize the lifecycle performance of defense and automotive systems. This team supports the Humvee family of vehicles plus the U.S. military’s medium and heavy tactical trucks, bridging equipment, mine-detection vehicles, petroleum and water supply systems and other equipment.
 

Specific areas of expertise include:


Maintenance planning


Manpower, personnel and human-factor analysis


Military packaging



Interactive technical manuals with Class V diagnostics


Spare and repair-parts provisioning


New equipment fielding support


Training and design interface and integration


System Technical Support (STS)

STS has the ability to support virtually any system—both AM General’s and those produced by others.
 

These services include:


Engineering design conception


Stress analysis



Prototype development


Production planning


Legacy support


Global Aftermarket Support
AM General provides aftermarket parts distribution from the Aftermarket Fulfillment and Training Center (AFTC) in South Bend, IN for US Defense, International, and Commercial customers in over 70 countries.

The AFTC provides the full-range of lifecycle support—from technical manuals and training to maintenance planning, parts, components, kits, and remanufacturing. The 210,000 square foot facility leverages vertical storage solutions and flexible packing stations equipped to handle diverse part size and quantity requirements for 10,000+ parts. This award-winning support is available worldwide to ensure optimal readiness, performance, and service life extension for military and commercial vehicles. Among other awards, AM General’s AFTC has earned the U.S. Defense Logistics Agency’s Outstanding Readiness Support Award in the large business category for outstanding support to on-going U.S. military operations.

Our facilities also include a 320-acre off-road training course, classrooms for instruction, hands-on technical training bays and state-of the-art driving simulators.

Our full range of aftermarket support includes:


Supply chain management, including options for on-site warehousing and parts


Support at strategic locations in the U.S. and overseas


Maintenance planning


Technical manual, both interactive and conventional


Warranty support


U.S. Government safety reporting


Customer satisfaction analysis


 
Tailored Training
Platforms & Automotive Systems

Integrated Mission Systems & Kits
ServicesTraining